Every project has different requirements so we work closely with our clients to understand what they need, devise an appropriate strategy and share our expertise.

The process tends to include: 

1. Project initiation

• Developing consultation strategy to support the pre-planning process

2. Research and set up

• Identifying key stakeholders and neighbours to start the engagement process

• Determining appropriate channels for face to face and digital consultation

3. Active consultation and engagement

• Creating online content (e.g. bespoke website, engagement platform, surveys)

• Producing consultation materials including postcards, display boards, media, social media

• Conducting stakeholder briefings, community meetings, focus groups and public exhibitions (these can be run face-to-face or virtually)

• Collecting feedback through mechanisms such as feedback surveys, post-its, verbal conversations, social media comments

4. Analysis

• Analysing feedback and responding to issues and concerns raised

5. Reporting

• Creating of Report of Community Involvement

• Updating stakeholders/local community e.g. briefings, newsletters

6. Post-submission

• Supporting the client during the determination period and following planning approval